The Boyd Family, Inc.Root-Centered Care

The Boyd Family, Inc.

Strong roots.
Strong families.
Lasting legacies.

We walk alongside families as they build stability, strengthen connection, and create sustainable futures defined by their own hopes, goals, and possibilities.

Explore our approach Meet Our Leaders
StabilityConnectionOpportunityGrowth
TheBoyd FamilyRoot-Centered Care

Rooted in PurposeGrowing PeopleTransforming Communities

A multiracial family enjoying time together outdoors

Families at the center

Every family deserves room to breathe, belong, and build forward.

We honor different family structures, lived experiences, cultures, strengths, and dreams. Our work is grounded in what each family identifies as meaningful for its own future.

Your voice matters

Dignity

You deserve to be heard and treated with respect. Your experiences, strengths, and priorities help shape the support we plan together.

Voice

Your family’s perspective matters. We listen to what you want to change, what is already working, and what would make support more useful.

Belonging

We welcome different family structures, cultures, and lived experiences. Support should help your family feel connected and included.

Agency

You help choose your goals and next steps. Guides explain options and support decisions within available resources and appropriate boundaries.

Meet our founder

Rooted in family.
Built from experience.

Asia Boyd, founder of The Boyd Family and creator of The Boyd Method

A message from our founder

I created The Boyd Family at the intersection of lived experience, professional expertise, and a long-standing vision for whole-family stability.

During my childhood, I experienced housing instability and lived in family shelters. Those experiences taught me early that housing is essential, but housing alone does not create lasting family stability. Families also need safety, connection, opportunity, and support that recognizes their full humanity.

As I grew into my work as a social worker, therapist, and behavioral-health leader, I saw families repeatedly asked to navigate disconnected systems. I envisioned The Boyd Family as a more connected path—one that sees the whole family, honors its strengths, listens to its voice, and walks alongside it toward sustainable growth.

This work is deeply personal to me. The Boyd Family reflects what I have learned both personally and professionally: strong families grow when care begins at the roots.

Through The Boyd Method, I turn that purpose into practice: helping people understand themselves, recognize their strengths, and move forward in ways that honor their values, needs, and goals. I created the training modules, learning platform, and ABrilaura software that bring our Root-Centered Care vision into action—connecting how our team learns with how we coordinate support, honor family voice, and follow through in everyday care.

With purpose and care,Asia Boyd, MSW, LCSWAFounder & PresidentThe Boyd Family, Inc.
Kimberly ‘Kimmie’ Melendez, Executive Vice President of The Boyd Family, Inc., wearing a gray blazer

Meet our Executive Vice President

Kimberly “Kimmie” Melendez

Executive Vice PresidentThe Boyd Family, Inc.

As Executive Vice President of The Boyd Family, Inc., Kimmie helps shape the organization’s direction and bring its family-centered vision to life. She originated the vision behind Root-Centered Care and created the names Root-Centered Care and Root-Centered Guides, grounding the work in a vision of families, connection, and lasting stability.

The inspiration behind our roots

Kimmie envisioned the tree as a symbol of family connection: roots that hold us, relationships that sustain us, and branches that reach toward new possibilities. That vision became the inspiration for Root-Centered Care—a model grounded in the belief that families grow stronger when the support around them is connected and their voices guide the way forward.

Her vision places families and connection at the center of care. Root-Centered Care recognizes that lasting stability grows through connected support across a family’s life. The name Root-Centered Guides reflects that same purpose: people who walk alongside families, listen to their voices, and support the direction they choose. Kimmie’s contribution gives the model its name, its guiding image, and a shared sense of purpose.

A continuing voice in the work

Kimmie’s leadership is central to the ongoing development of The Boyd Family. Through thoughtful review, approval, and sustained attention to detail, she helps shape how ideas become a clear, connected experience for families and the team. She examines language, names, learning materials, and software experiences, identifies what needs refinement, and considers whether each part flows naturally and reflects the organization’s purpose. Her dedication, creative insight, and honest feedback help turn possibilities into work that feels cohesive and meaningful. From the original vision to each new stage of development, her contributions remain central to the organization’s progress.

Our practice philosophy

Root-Centered Care

We begin by understanding the whole family: where they are, what is working, what barriers exist, and where they want to go.

Explore what each part of Root-Centered Care means.

Stabilize

Create room to breathe by addressing immediate barriers to safety and daily life.

Explore stabilizeClose details

Stability begins with understanding what feels most urgent to the family. We listen first, identify immediate needs, and coordinate practical next steps so the family can begin moving forward.

What this can look like

  • Identify priorities around housing, safety, food, transportation, and other daily needs.
  • Connect with appropriate resources and follow up on referrals.
  • Recognize urgent concerns and involve the right support within the Guide’s role.

Like roots anchoring a tree, safety and connection help create a steadier foundation.

Strengthen

Build on family strengths through practical goals, connected resources, and supportive routines.

Explore strengthenClose details

Strengthening means working with the family to make stability more sustainable. Their voice shapes the Family Growth Plan, and their goals guide the work—not a one-size-fits-all checklist.

What this can look like

  • Develop measurable, family-selected goals and manageable next steps.
  • Support routines, resource navigation, relationships, and practical skills.
  • Reassess when circumstances change and adjust the plan together.

A strong trunk grows from healthy roots. Reliable support and everyday skills help families build on their foundation.

Grow

Make space for family-defined opportunity, independence, connection, and lasting impact.

Explore growClose details

Growth looks different for every family. It may mean a new opportunity, greater confidence navigating resources, stronger connections, or more sustainable routines. Progress is measured against the family’s own goals.

What this can look like

  • Explore education, employment, community connection, and other family priorities.
  • Recognize progress while identifying supports that still matter.
  • Plan for continued stability, changing needs, and future steps.

Branches reach outward from a supported foundation. Growth opens possibilities while staying connected to what sustains the family.

Why a tree?

A tree reflects how we see family stability: what happens beneath the surface matters. Housing, safety, health, relationships, resources, and family voice all help shape the foundation.

Roots represent connection and support. The trunk represents the strengths and routines that help sustain a family. Branches represent the possibilities each family chooses to reach toward.

Stabilize, strengthen, and grow are connected parts of care. Families can revisit any of them as life changes. We walk alongside them, with respect for their own goals and pace.

Your voice matters.

The whole-family view

Stability is built across every part of family life.

Our individualized approach recognizes that every family has different strengths, circumstances, barriers, and goals.

A growing vision

The Village at Boyd

Our long-term vision is a family-centered community where housing and wraparound support work together—connecting families with education, transportation, childcare, behavioral health, employment pathways, financial education, and meaningful community.

In development

RCG Academy

RCG Academy prepares Root-Centered Guides to listen, support family-selected goals, navigate resources, document progress, and recognize when specialized help is needed.

Training emphasizes dignity, validation, respect, hope, agency, and clarity. Guides coordinate support within their training and role.

Why Family Growth Plans matter

A Family Growth Plan connects your family’s priorities with clear, manageable steps. It brings your goals, strengths, barriers, resources, and follow-up together so support is coordinated around what matters to you.

  • Your family helps choose the goals and define meaningful progress.
  • Clear next steps help everyone understand what to work on and how the Guide can support you.
  • Regular follow-up helps identify barriers, recognize progress, and adjust support.
  • The plan can change when your circumstances, needs, or goals change.

For example, a family’s employment goal may also depend on childcare and transportation. A shared plan helps connect those needs instead of treating each one separately.

Family & child input

You know your family’s daily life, strengths, and challenges. Your input helps make the plan useful, realistic, and connected to your own hopes for the future.

Children and young people have perspectives adults may not see. Age-appropriate conversations can help us understand their interests, worries, school experiences, routines, friendships, and what helps them feel safe and included.

  • We listen in ways that fit age, development, communication needs, safety, and family context.
  • We explain how input may be used and the limits to privacy.
  • Children’s perspectives inform the Family Growth Plan when appropriate.
  • Children are never responsible for solving adult problems or choosing sides in adult conflict.

Your voice matters. Your child’s voice matters, too.

A growing vision

WRB Mobility Initiative

Getting where you need to go can shape what becomes possible. WRB Mobility Initiative is our developing vision for helping families overcome transportation barriers and connect with school, work, appointments, and community resources.

Rooted in whole-family stability, the initiative aims to connect transportation support with each family’s goals—opening paths to opportunity, connection, and greater independence.

In development

RCF · Root Centered Family

Your family. Your voice.
Your next steps.

Root Centered Family places your family’s strengths, priorities, and goals at the center of connected support. Your Root-Centered Guide works alongside you to understand what matters, build a Family Growth Plan, and revisit it as life changes.

How your family shapes the plan

You help choose goals, identify barriers, and define progress. Children and young people contribute in ways that fit their age, communication needs, and safety. Support connects the needs that affect one another, such as employment, childcare, and transportation.

Explore Family Growth Plans

Connected support. Shared possibilities.

ABrilaura

People · Connections · Brighter Outcomes

A shared place for families, community partners, and The Boyd Family team to connect around needs, goals, and coordinated support.

Make a Referral or Request Support

Already have an account? Sign in with your Boyd email and password. Your assigned role opens the right workspace.
No account is needed to submit a referral or request support.

The meaning behind

Pronounced ah-bree-LAWR-uh.

The vision behind ABrilaura

Created and envisioned by Asia Boyd, ABrilaura brings her Root-Centered Care model into a shared system for family support, team workflows, and organizational operations. Asia shaped how referrals, assessments, family goals, communication, and follow-through connect—giving teams a clearer way to work together while keeping each family’s voice at the center.

Drawing on her lived experience, social-work practice, and leadership, Asia envisioned a system that gives the work behind meaningful support clarity and continuity. From a first referral to coordinated follow-through, ABrilaura keeps each family’s strengths, choices, and hopes connected to the work of the team.

A name that carries its purpose

AB honors Asia Boyd’s connection to the creation of ABrilaura. BRIL reflects brilliance—the insight and potential already present in people. AUR evokes gold and enduring worth. AURA speaks to warmth, presence, and the human connection that gives our work meaning.

Emerald · The foundation

Emerald represents grounding, renewal, and growth. Like the roots of The Boyd Family tree, it reflects the steady connections that help families build stability and choose what comes next.

Gold · The promise

Gold represents dignity, possibility, and the value of every person’s voice. It reminds us to recognize strengths, honor progress, and see potential beyond someone’s present circumstances.

Together, emerald and gold express the heart of ABrilaura: grounded in purpose, connected through care, and built to make room for brighter possibilities.

Careers & internships

Bring your purpose.
Grow with families.

We’re looking for interns and Root-Centered Guides who believe families deserve connected support, a voice in their care, and room to grow. Help us build The Boyd Family’s work in North Carolina.

Internships

Bachelor’s & Master’s

Explore interning

We welcome bachelor’s- and master’s-level human services students interested in family-centered work, community engagement, and program development.

Tell us about your field of study, interests, availability, and any school placement or supervision requirements so we can discuss fit.

What you may help with

  • Support community outreach and resource research.
  • Assist with family activities and educational materials.
  • Contribute to program planning and evaluation.
  • Support documentation and administrative tasks within your placement scope.
  • Participate in learning, team meetings, and assigned supervision.

Root-Centered Guides (RCGs)

$17–$19.25 per hour

Explore the RCG role

What you bring

  • High school diploma.
  • Lived experience navigating family challenges, community resources, or systems of support.
  • Empathy, dependable follow-through, respect for boundaries, and willingness to learn.

Walk alongside families as they identify priorities, connect with resources, build practical goals, and work toward lasting stability. Start with listening, honor each family’s strengths, and support their next steps.

Reports to the Lead Root-Centered Guide / Family Services leadership.

Your duties

  • Build respectful, family-centered relationships as each family’s primary point of connection.
  • Complete approved assessments within your training and role, and support family-selected, measurable goals.
  • Develop and maintain Family Growth Plans together with families.
  • Coordinate resources, referrals, advocacy, and communication across the team.
  • Initiate quick reassessment when family circumstances meaningfully change.
  • Document family voice, progress, barriers, actions, and next steps.
  • Support Rapid Stabilization and escalate concerns to the appropriate team member.
  • Coordinate with specialized staff while respecting their decision-making authority.

This is a nonclinical family-support role. Guides work within approved training, policies, and boundaries. Required clearances and training must be completed.

Grow with us

Building something lasting takes a village.

The Boyd Family is laying the foundation for partnerships, community support, volunteer engagement, and future family programming in North Carolina.

Community partnersInterns & Root-Centered GuidesVolunteersSupporters & donationsFamily advocates

Become a community partner

Connect your organization with The Boyd Family to help families find coordinated support. Tell us about your work and how you would like to partner with us.

Interested in a secure partner account? Request an invitation from our team. Account setup and access are reviewed before an invitation is issued. Existing partners can sign in to submit referrals, follow their referrals, and communicate with our team.

Partner with us / Request an accountExisting partner sign-in

Want to make a referral without becoming a partner? Make a Referral or Request Support—no account is needed.

Questions or interested in getting involved? Give us a call.

Call (919) 355-6085

Wilson County Family Needs Survey

Your voice matters.

What would make family life easier in Wilson County? Share the challenges, barriers, and supports that matter to you. Your perspective will help inform The Boyd Family’s developing work in the community.

Anonymous · 10 questions · About 3–5 minutes

Take the family needs survey